Rating: ⭐⭐ | Price: £££
Went to Milk Bun with some friends for dinner a few weeks ago, and sadly, it was a little disappointing. The food itself is pretty good - I expected it would be a bit more exciting, but it was reasonably tasty. However, what really made it a not particularly enjoyable evening was the service.
I’d pre-booked a table about a week before visiting and had stated that we’d need a high chair, as we had our baby with us. It was early-ish on a Saturday evening, so I expected it to be quite busy, so thought it best to book. When we arrived, we’d been put in the front window, which was a bit of a squash with a pushchair, but we went with it. The server was a bit terse and wanted us to order almost as soon as we sat down. This seemed a bit odd, but it became apparent why near the end of the meal.
The food took a very long time to come out - about an hour after we ordered - so by the time we’d almost finished eating, we’d been there an hour and a half. The server came to take our plates and then decided to tell us he’d need the table back in 5 minutes, as he had another party that had booked it, and handed us the bill. We were a bit taken aback at this, as you’d expect someone to inform you at the beginning of the meal that there was a time limit for the table. We finished our drinks and paid up, and he practically pushed us out the door, as the new party were waiting just outside. He was really quite rude overall. To make things worse, there was a service charge that wasn’t highlighted on the menu, which I think is a bit cheeky.
I’d been looking forward to visiting Milk Bun for a while and had expected a much better experience, but I don’t think I’ll be revisiting any time soon. If the food had been a bit nicer, I might have given it a go, but i must admit, I’ve had better elsewhere and wouldn’t want a repeat of the service we received. What a shame!
UPDATE: I had a comment from the Manager at Milk Bun a while back to say get in touch so they could sort something out for us, so I dropped them an email. Reader, they never responded. Bad form!